{"id":18770,"date":"2024-02-09T13:48:47","date_gmt":"2024-02-09T00:48:47","guid":{"rendered":"https:\/\/siteconnect.io\/?p=18770"},"modified":"2026-03-05T16:53:15","modified_gmt":"2026-03-05T03:53:15","slug":"residential-building-services-customer-story","status":"publish","type":"post","link":"https:\/\/siteconnect.io\/au\/blog\/residential-building-services-customer-story\/","title":{"rendered":"Residential Building Services Customer Story"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;column_reverse&#8221; column_direction_phone=&#8221;column_reverse&#8221; bg_color=&#8221;#f0f2f6&#8243; animated_gradient_bg=&#8221;true&#8221; animated_gradient_bg_color_1=&#8221;#b7d0f4&#8243; animated_gradient_bg_color_2=&#8221;#f4c277&#8243; animated_gradient_bg_speed=&#8221;850&#8243; animated_gradient_bg_blending_mode=&#8221;linear&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;3%&#8221; bottom_padding=&#8221;1%&#8221; top_margin=&#8221;-120px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; advanced_gradient=&#8221;linear-gradient(0deg, rgb(255,255,255) 10%, rgba(243,243,243,0) 90%)&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;advanced&#8221; shape_type=&#8221;&#8221; advanced_gradient_display_type=&#8221;linear&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;none&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;5%&#8221; top_padding_tablet=&#8221;2%&#8221; right_padding_tablet=&#8221;0&#8243; top_padding_phone=&#8221;2%&#8221; right_padding_phone=&#8221;0&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;0px&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;18777&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; constrain_group_2=&#8221;yes&#8221; alignment=&#8221;&#8221; border_radius=&#8221;15px&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; bottom_position_desktop=&#8221;25&#8243; margin_left=&#8221;32%&#8221; margin_right=&#8221;32%&#8221;][vc_column_text css=&#8221;.vc_custom_1772682789434{margin-top: 35px !important;margin-bottom: 25px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>RBS<\/h2>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.4&#8243;]<a href=\"https:\/\/rbservices.co.nz\/\" target=\"_blank\" rel=\"noreferrer noopener\">Residential Building Services Limited (RBS)<\/a> are a high-performing team of professionals that provides businesses in the Residential Building Sector with a range of support services, freeing them up to focus on their core strengths. Two of their clients include national residential building companies <a href=\"https:\/\/jennian.co.nz\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jennian Homes<\/a>\u00a0&amp;\u00a0<a href=\"https:\/\/milestonehomes.co.nz\/\" target=\"_blank\" rel=\"noopener\" data-type=\"URL\" data-id=\"https:\/\/milestonehomes.co.nz\/\">Milestone Homes<\/a>.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;25px&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;column_reverse&#8221; column_direction_phone=&#8221;column_reverse&#8221; bg_color=&#8221;#f0f2f6&#8243; animated_gradient_bg=&#8221;true&#8221; animated_gradient_bg_color_1=&#8221;#b7d0f4&#8243; animated_gradient_bg_color_2=&#8221;#f4c277&#8243; animated_gradient_bg_speed=&#8221;850&#8243; animated_gradient_bg_blending_mode=&#8221;linear&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;3%&#8221; bottom_padding=&#8221;1%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; advanced_gradient=&#8221;linear-gradient(0deg, rgb(255,255,255) 10%, rgba(243,243,243,0) 90%)&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;advanced&#8221; shape_type=&#8221;&#8221; advanced_gradient_display_type=&#8221;linear&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; 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column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;default&#8221;][nectar_highlighted_text text_color=&#8221;#2b2b2b&#8221; scribble_color=&#8221;#f4911e&#8221; style=&#8221;scribble&#8221; scribble_shape=&#8221;squiggle-underline&#8221; scribble_thickness=&#8221;regular&#8221; scribble_speed=&#8221;1.8s&#8221; scribble_easing=&#8221;ease_in_out&#8221; disable_mobile_animation=&#8221;true&#8221; custom_font_size=&#8221;52px&#8221; font_size_tablet=&#8221;32px&#8221; font_line_height=&#8221;1.2em&#8221; delay=&#8221;450&#8243; font_size_phone=&#8221;32px&#8221;]\n<h2 id=\"h-how-rbs-utilised-siteconnect-for-jennian-homes\" class=\"wp-block-heading\">How RBS utilised SiteConnect for Jennian Homes<\/h2>\n[\/nectar_highlighted_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30px&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#2b2b2b&#8221; font_size_desktop=&#8221;16px&#8221; font_size_tablet=&#8221;24px&#8221; font_size_phone=&#8221;16px&#8221;]Having started in the Waikato by Jenny and Ian Pattan,\u00a0<a href=\"https:\/\/jennian.co.nz\/\" target=\"_blank\" rel=\"noopener\">Jennian Homes<\/a>\u00a0has become an important household name as one of NZ\u2019s top building companies with locally owned franchises in every region of New Zealand.<\/p>\n<p>Jennian Homes is proud to continue its success as NZ\u2019s most awarded building company in the Registered Master Builders House of the Year awards year on year.[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;35&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; css=&#8221;.vc_custom_1715131789759{margin-bottom: 2% !important;}&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;accent-color&#8221; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;center&#8221; enable_border=&#8221;true&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; min_height=&#8221;220&#8243; icon_size=&#8221;50&#8243; icon_iconsmind=&#8221;iconsmind-Paper&#8221;]\n<h5>NO MORE PAPER<\/h5>\n<p>Moving away from paper-based system and can now see what is happening across the group in real-time.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;accent-color&#8221; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;center&#8221; enable_border=&#8221;true&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; min_height=&#8221;220&#8243; icon_size=&#8221;50&#8243; icon_iconsmind=&#8221;iconsmind-Eye-Scan&#8221;]\n<h5>BEING COMPLIANT<\/h5>\n<p>Franchisees saw a significant number of people now reporting incidents and observations properly.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][fancy_box box_style=&#8221;color_box_hover&#8221; icon_family=&#8221;iconsmind&#8221; color=&#8221;accent-color&#8221; color_box_hover_overlay_opacity=&#8221;default&#8221; box_alignment=&#8221;center&#8221; enable_border=&#8221;true&#8221; border_radius=&#8221;default&#8221; image_loading=&#8221;default&#8221; min_height=&#8221;220&#8243; icon_size=&#8221;50&#8243; icon_iconsmind=&#8221;iconsmind-Fingerprint-2&#8243;]\n<h5>REPORT ON ACCESS CONTROL<\/h5>\n<p>Can now monitor and report access control on all projects across all franchises.[\/fancy_box][\/vc_column_inner][\/vc_row_inner][vc_column_text]\n<h2>Going paperless<\/h2>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;16&#8243;]After realising there were holes in compliance around the inability to report on health &amp; safety across the group, Jennian Homes decided that it was time to scale over 30 franchises onto a digital health &amp; safety system.<\/p>\n<p>With the help of SiteConnect, most franchises went paperless to reduce environmental impact and manage documentation more effectively.<\/p>\n<p>Before implementing SiteConnect, Jennian Homes often used document boxes on-site to host important site-specific information. The document records were often getting destroyed or damaged on-site, as the boxes weren\u2019t 100% waterproof, leading to data loss.<\/p>\n<p><strong><i>\u201cPaper used to get dirty and wet way too often.\u201d<\/i><i>\u00a0<\/i><\/strong><\/p>\n<p>As a complete Health &amp; Safety and Document Management System, SiteConnect is now being used to hold quality control audits and build consent plans accessible to everyone visiting the site.[\/nectar_responsive_text][testimonial_slider style=&#8221;multiple_visible&#8221; color=&#8221;accent-color-dark&#8221; slider_controls=&#8221;next_prev_arrows&#8221; flickity_border_radius=&#8221;20px&#8221; custom_width_desktop=&#8221;60%&#8221; font_size_desktop=&#8221;1.3vw&#8221; font_line_height=&#8221;1.7&#8243; shadow=&#8221;horizontal:22,vertical:20,blur:60,spread:0,opacity:0.575&#8243; font_size_tablet=&#8221;16&#8243;][testimonial star_rating=&#8221;none&#8221; title=&#8221;Testimonial&#8221; id=&#8221;1772682776975-0&#8243; quote=&#8221;We found that before SiteConnect, we didn\u2019t have any idea what our franchisees were doing in regards to Health &amp; Safety. All of this information would have to be introduced in review meetings, which was often a little too late. With SiteConnect, we can see what is happening across the group in real-time.&#8221; tab_id=&#8221;1772682776976-4&#8243; name=&#8221;Julia McCone&#8221; subtitle=&#8221;Health &amp; Safety Co-ordinator at RBS at Milestone Home&#8221;][testimonial star_rating=&#8221;none&#8221; title=&#8221;Testimonial&#8221; id=&#8221;1772682776983-10&#8243; quote=&#8221;SiteConnect gave my team the tools needed to react to an accident on-site quickly. It gave me peace-of-mind that the incident was investigated properly and the risks mitigated for the future.&#8221; tab_id=&#8221;1772682776983-1&#8243; name=&#8221;Nigel Smith&#8221; subtitle=&#8221;National Franchisor at Milestone Homes&#8221;][\/testimonial_slider][vc_row_inner column_margin=&#8221;none&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;5%&#8221; top_padding_tablet=&#8221;2%&#8221; right_padding_tablet=&#8221;0&#8243; top_padding_phone=&#8221;2%&#8221; right_padding_phone=&#8221;0&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;padding-8-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; bottom_margin=&#8221;50&#8243; left_margin=&#8221;25&#8243; constrain_group_2=&#8221;yes&#8221; right_margin=&#8221;25&#8243; top_margin_phone=&#8221;-30&#8243; bottom_margin_phone=&#8221;-30&#8243; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;0px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;default&#8221;][nectar_highlighted_text text_color=&#8221;#2b2b2b&#8221; scribble_color=&#8221;#f4911e&#8221; style=&#8221;scribble&#8221; scribble_shape=&#8221;squiggle-underline&#8221; scribble_thickness=&#8221;regular&#8221; scribble_speed=&#8221;1.8s&#8221; scribble_easing=&#8221;ease_in_out&#8221; disable_mobile_animation=&#8221;true&#8221; custom_font_size=&#8221;36px&#8221; font_size_tablet=&#8221;32px&#8221; font_line_height=&#8221;1.2em&#8221; delay=&#8221;450&#8243; font_size_phone=&#8221;32px&#8221;]\n<h2 id=\"h-testing-multiple-solutions-to-find-the-right-fit\" class=\"wp-block-heading\">Testing multiple solutions to find the right fit<\/h2>\n[\/nectar_highlighted_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30px&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#2b2b2b&#8221; font_size_desktop=&#8221;16px&#8221; font_size_tablet=&#8221;24px&#8221; font_size_phone=&#8221;16px&#8221;]The RBS team spent a lot of time trialling various safety apps; it was apparent that almost all of them lacked essential features. The decision to implement SiteConnect was down to its key features that solved multiple challenges in an inclusive, integrated solution.<\/p>\n<p>The team identified other potential digital Health &amp; Safety solutions; however, they didn\u2019t have the same depth and simplicity they liked with SiteConnect.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30px&#8221;][image_with_animation image_url=&#8221;19400&#8243; image_size=&#8221;medium&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;center&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; bottom_position_desktop=&#8221;35&#8243;][vc_column_text css=&#8221;.vc_custom_1715131327972{margin-top: 45px !important;margin-bottom: 30px !important;}&#8221;]\n<h3><i>\u201cThere aren\u2019t many safety apps that are a one-stop-shop.\u201d<\/i><i>\u00a0<\/i><\/h3>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243;]Another significant driver that resulted in the implementation of SiteConnect was the ability to extract data out of the system quickly for monthly KPI\u2019s and group reporting. 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column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][nectar_highlighted_text text_color=&#8221;#2b2b2b&#8221; scribble_color=&#8221;#f4911e&#8221; style=&#8221;scribble&#8221; scribble_shape=&#8221;squiggle-underline&#8221; scribble_thickness=&#8221;regular&#8221; scribble_speed=&#8221;1.8s&#8221; scribble_easing=&#8221;ease_in_out&#8221; disable_mobile_animation=&#8221;true&#8221; custom_font_size=&#8221;32px&#8221; font_size_tablet=&#8221;32px&#8221; font_line_height=&#8221;1.2em&#8221; delay=&#8221;450&#8243; font_size_phone=&#8221;26px&#8221;]\n<h2 id=\"h-integrated-modern-engaging-health-safety-solution\" class=\"wp-block-heading\">Integrated, modern &amp; engaging health &amp; safety<\/h2>\n[\/nectar_highlighted_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#2b2b2b&#8221; font_size_desktop=&#8221;16px&#8221; font_size_tablet=&#8221;24px&#8221; font_size_phone=&#8221;16px&#8221;]SiteConnect has since been implemented as Jennian Homes and Milestone Homes National Health &amp; Safety system, using the SiteConnect app on all sites to support &amp; control, record and maintain all aspects of the Health &amp; Safety process.[\/nectar_responsive_text][vc_column_text]\n<h3>\u201cSiteConnect has successfully become an electronic Health &amp; Safety folder for all sites\u00a0nationwide.\u201d<\/h3>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; font_size_phone=&#8221;16&#8243;]SiteConnect provides workers visiting sites with:<\/p>\n<ul>\n<li>Emergency Evacuation Plans<\/li>\n<li>New Hazards<\/li>\n<li>Record Incidents &amp; Near Misses<\/li>\n<li>Record Safety Observations<\/li>\n<li>Toolbox Talks<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; 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tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_highlighted_text text_color=&#8221;#2b2b2b&#8221; scribble_color=&#8221;#f4911e&#8221; style=&#8221;scribble&#8221; scribble_shape=&#8221;squiggle-underline&#8221; scribble_thickness=&#8221;regular&#8221; scribble_speed=&#8221;1.8s&#8221; scribble_easing=&#8221;ease_in_out&#8221; disable_mobile_animation=&#8221;true&#8221; custom_font_size=&#8221;32px&#8221; font_size_tablet=&#8221;32px&#8221; font_line_height=&#8221;1.2em&#8221; delay=&#8221;450&#8243; font_size_phone=&#8221;26px&#8221;]\n<h2 id=\"h-unique-features-that-put-siteconnect-ahead-of-the-pack\" class=\"wp-block-heading\">Unique solutions<\/h2>\n[\/nectar_highlighted_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#2b2b2b&#8221; font_size_desktop=&#8221;16px&#8221; font_size_tablet=&#8221;24px&#8221; font_size_phone=&#8221;16px&#8221;]<i>\u201cWe can see exactly who\u2019s reporting what and who\u2019s performing the best in regards to audits and health &amp; safety.\u00a0This gives us a great competitive advantage as an entire group.\u201d<br \/>\n<\/i><\/p>\n<ul>\n<li><strong>Safety Observations<br \/>\n<\/strong>Safety Observations has been Jennian Homes&#8217;s favourite feature so far; franchisees have seen a significant number of people now reporting incidents and observations correctly.<\/li>\n<li><strong>Report on Access Control<\/strong><br \/>\nJennian Homes head office can now monitor and report access control on all projects across all franchises.<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; 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taking them paperless with SiteConnect.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/siteconnect.io\/blog\/residential-building-services-customer-story\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Residential Building Services Customer Story\" \/>\n<meta property=\"og:description\" content=\"See how Residential Building Services transformed the health &amp; safety of Jennian Homes by taking them paperless with SiteConnect.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/siteconnect.io\/blog\/residential-building-services-customer-story\/\" \/>\n<meta property=\"og:site_name\" content=\"SiteConnect\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SiteSoftSiteConnect\" \/>\n<meta property=\"article:published_time\" 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