EXCELLENTTrustindex verifies that the original source of the review is Capterra. Great System Overall: Great, any problems the staff are so helpful & knowledgeable plus they are always listening to their clients to always looking forward to improving the great system they already have. Pros: Everything is in the employees hand from Hazards , Emergency plans, JSA's, Toolbox meeting templates, Audit templates , Geo Fences, plus more to speed up the Safety admin side of building. Cons: Having to navigate through alot of other systems that couldn't do what Site Connect can do like uploading photos to your toolbox meetings.Posted onTrustindex verifies that the original source of the review is Capterra. Scott Construction Overall: Overall I feel SC is a good fit, has its flaws but the team are always developing and willing to listen Pros: Support is fantastic, Theresa is excellent with her ability to problem solve. I like the various sign in options. Hazard reporting etc, is simple to use Cons: Sometimes the audit reporting scene glitches out. Occasionally SC logs employees out especially annoying for those on "always" and you don't realise you are not signing in on sites.Posted onTrustindex verifies that the original source of the review is Capterra. Service Providers take Note Overall: Second to none in custom service, if the team cannot answer our call, there is always a call back with 15-20mins. They listen, offer alternatives, always willing to meet via teams or in person, very patient and understanding. Overall [sensitive content hidden] really seem to care about our business. Pros: We have some specific requirements that SiteConnect does not currently have, and the team has been more than accomodating in developing the system to our needs Cons: We should have joined them sooner, Their sales/service team has amazing custom service, We trust that SiteConnect will continue to to add staff resource as the custom base grows.Posted onTrustindex verifies that the original source of the review is Capterra. SiteConnect - Platform for managing construction site safety. Overall: The common mistake I've seen with deciding the best platform for managing health and safety is when only thinking about frontline use and not considering the administration at the 'back-end' SiteConnect does it very well for frontline use and back-end, administration use, managing the system. Pros: Getting rid of the amount of paperwork and managing issues easily from the office desktop, providing support to site managers and contractors. Cons: Works best when all workers have a smartphone. Some workers do not have a smartphone or don't like using their smartphone for employers.Posted onTrustindex verifies that the original source of the review is Capterra. Partner Program Overall: Been good partners to assist in our client needs for the smaller to medium clients. Pros: Simplicity and ease of implementing the software as part of the client onboarding for GSD Safety clients. We use Site Connect as part of our package of services to ensure our clients compliant with a software package that does not require them to go and source the capability on top of engaging a safety consultant, having a system is crucial to running your business and having Site Connect as our partner has been a game changer. Cons: Some development solutions needed, however this is typical of all systems when working with multiple industries and customers.Posted onTrustindex verifies that the original source of the review is Capterra. Tracking H/S Trends on Site Overall: Positive experience, not looking elsewhere. The product just needs to make sure it keeps up with industry innovations and expected standards and ease of use. Pros: The ability to record and track different H/S breaches, their frequency, who is reporting them, identify areas needing improvement or training. I also like the scoring for Pre-Qualification documents for our contractors Cons: Some PDF reports will change the orientation of a photo to how it was taken by the staff member who reported it. This results in a picture that is sideways in the report - not great when forwarding these reports for our clients.Posted onTrustindex verifies that the original source of the review is Capterra. Site Connect and Goldmark Group Overall: Amazing ongoing training and support either online or through phone contact. Site Connect also has fantastic access to resources relevant to our industry. Their customer service level is outstanding. Pros: All our Health & Safety and site specific information is recorded in one place where all employees and contractors have access. Site Connect has amazing ongoing support and training! Cons: There is nothing I don't like with Ste Connect.Posted onTrustindex verifies that the original source of the review is Capterra. A great health and safety tool Overall: Enjoying learning how to use SiteConnect looking forward to interacting with other workers at a health and safety level. Pros: I have just finished a NZQA course on being a healthy and safety representative And SiteConnect ticked all the boxes. Workers are keen to be involved in promoting health and safety for once . I like the online aspect of SiteConnect my reading and writing is poor . Being able to use speak to type and screen reader is brilliant. Cons: I guess it’s getting management up to speed. Health and safety does have a cost and this time consuming .Posted onTrustindex verifies that the original source of the review is Capterra. site connect review. Overall: Site connect has worked out great for the company & helps us monitor contractors H&S better. Pros: Site connect is easy for users to use & record all safety information & making accessible to view & track history. Cons: GPS when entering & leaving site is great, however opening up the app to acknowledge daily hazards needs to be sent as a pushed notice to phone number.Posted onTrustindex verifies that the original source of the review is Capterra. Superb product Overall: If everyone was as easy to deal with as the Site Connect team work life would be a breeze 😊 Pros: A very functional program that is easy to use and backed by first class customer service. Cons: Haven’t found anything to dislike about the product !Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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