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Privacy Policy


This Privacy Policy explains how Limited (SiteConnect) may collect, use and disclose information that identifies the User’s Personal Information.  By accessing and using the Services, the User agrees to the terms of this Privacy Policy. Terms used in this Privacy Policy have the same meaning as in the Terms and Conditions of Use unless indicated to the contrary.

This Privacy Policy does not limit or exclude any of your rights under the New Zealand Privacy Act 2020 (Privacy Act) and other applicable laws. For further information on the Privacy Act please refer to the website


SiteConnect may collect Personal Information that the User provides to SiteConnect or authorises SiteConnect to collect. SiteConnect collects personal information when the User:

  1. uses the SiteConnect Web Application, SiteConnect Tablet Application or the SiteConnect Mobile Application (Mobile App)
  2. creates an account; or
  3. makes an enquiry or provides Feedback.

When a person downloads the Mobile App, registers and logs in, SiteConnect provides the capability for User controlled location tracking using native services on the Mobile App including the User’s location when a User is in or near a geo-fenced area;

Location data is NOT used for any location-based ads.

The SiteConnect Health and Safety App collects location data to determine if the user is onsite or not and to deliver relevant site information. Enabling GPS settings within the app settings does not override the Native Device settings. When enabled on both Mobile App and in the device settings, Location data works as follows:

  • “Always Allow” enables Auto GPS Sign In and Out to GPS Enabled sites and recording while on site. It will check user location every 5 minutes (or 50 metres when device moving) even when the app is closed or not in use.
  • “Allow while App is Open” enables Auto GPS Sign In and Out to GPS Enabled sites while this app is open and in foreground. Auto Sign Out will not operate when app is closed or in background. Location is checked every 5 minutes (or 50 metres when device moving) when the App is Open
  • Never” means the user must manually scan in using QR codes and manually Sign Out. Location will not be tracked or recorded. Location data while offsite is discarded without being recorded.

The User does not have to provide SiteConnect with the information requested although if not provided this may impact the Services.  Location data settings may be changed by the user at any time both within the Mobile App and on the device. Any Personal Information will be collected from the User, Permitted Users or other authorised sources.

If the User provides SiteConnect with any Personal Information about a third party (such as a Permitted User) or authorises SiteConnect to collect that information, the User confirms that SiteConnect is authorised by the individual concerned to provide their Personal Information to SiteConnect and/or authorise the collection of information about them in accordance with this Privacy Policy.


The Personal Information collected may be used in accordance with the NZ Privacy Act 2020, including for the following purposes:

  1. providing the Services;
  2. administering accounts;
  3. dealing with requests and Feedback;
  4. for direct marketing purposes (including by email and other electronic means), such as informing the User about special offers, products and services or promotions of SiteConnect, unless the User has directed SiteConnect that you do not wish to receive any marketing offers;
  5. verifying the User’s identity and assisting with accessing an account;
  6. complying with legal obligations;
  7. analysing information in an anonymised aggregated form, including to gain an insight into the use, popularity and visibility of our Services; and
  8. any other authorised purpose.

SiteConnect may communicate with you by text message, push notifications, email and other electronic means.  If a User no longer wishes to receive marketing communications, please email us at or unsubscribe from the mailing list.


SiteConnect will take all reasonable steps to safeguard the confidentiality and security of the User’s Personal Information but cannot guarantee the security of the User Data.  The User acknowledges the inherent security risks of providing information over the internet and acknowledges that SiteConnect is not responsible for any breach of security that is outside of SiteConnect’s reasonable control.


SiteConnect may disclose the User’s Personal Information to the following third parties if SiteConnect considers it necessary to do so for the purposes listed above:

(a)  personnel of SiteConnect;

(b)  SiteConnect’s business partners and service providers;

(c)  in the case of Permitted Users, the User that nominated your access rights to the Services;

(d)  any organisation or person that we are considering selling, or sell, all or part of our business to or any organisation or person to whom we consider assigning or transferring, or assign or transfer, any of our rights under any agreement with the User; and

(e)  any third party if the information is in a fully anonymised and/or aggregated form for analytical analysis.

Should SiteConnect send personal information overseas it will take all reasonable steps to ensure that that personal information is protected by comparable privacy standards to the Privacy Act.


By using the SiteConnect Web Application, SiteConnect Tablet Application and SiteConnect Mobile Application, SiteConnect may also collect information that does not identify a particular User but identifies the computer or mobile device that is being used to access the SiteConnect Web Application, SiteConnect Tablet Application or SiteConnect Mobile Application (such as log files and cookies).

Log files gather information, such as the browser and IP address. Cookies may record information such as the IP address, device and browser type, operating system, the pages or features that you have used and other usage statistics.  To delete or stop cookies being placed on your computer refer to the help menu on your internet browser.  In a few cases blocking cookies may reduce the functionality of some sites or otherwise prevent access to them depending on your chosen browser options.


SiteConnect may also collect, use, hold and disclose Personal Information in accordance with the Privacy Act and any other applicable law.


SiteConnect may amend this Privacy Policy from time to time by publishing an updated version on the SiteConnect Website By continuing to use the Services after the Privacy Policy has been updated, the User is deemed to have agreed to the updated Privacy Policy. Unless stated otherwise, the changes will apply from the date that we upload the revised Privacy Policy.


The User may access, and request correction of, any Personal Information that SiteConnect holds. Before exercising this right, we will require evidence and/or ID from you to confirm that you are the individual to whom the personal information relates.

We will review any request received and respond to you in accordance with the Privacy Act. In respect of a request for correction, if we believe the correction is reasonable and we can reasonably change the personal information, we will make the correction. If for some reason we are unable to make the correction, we will endeavour to make a note on the file that a correction was requested.

If you want to exercise your rights as above please contact us at or Ph: 0800 748 763.

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Ph: 0800 748 763 Limited
19 Como Street, Takapuna
Auckland 0622
Attention: Privacy Officer