Overview
Universal Homes uses SiteConnect to manage contractor health and safety and meet ISO 45001 contractor-management requirements across its Auckland operations.
With up to 70 contractors active daily and around 20 site inductions completed each day, Universal Homes required real-time visibility, strong contractor support, and clear assurance of compliance.
A legacy paper-based system limited access to critical safety documentation and made contractor verification inefficient and difficult to audit.
SiteConnect replaced this with a digital platform providing real-time visibility, auditable controls, and effective contractor support, enabling Universal Homes to confidently demonstrate ISO 45001 compliance across all sites.
70
Contractors Active Daily
20
Site Inductions Daily
1
Digital Platform
Objectives
- Gain real‑time visibility across all sites.
- Support project managers, contractors, and supervisors through improved engagement.
- Improve contractor management and ISO 45001 conformance.
- Reduce administrative effort associated with paper‑based documentation.
- Maintain a clear, consistent, auditable safety management system.
Solution
- Real‑time dashboards showing site attendance, induction status, and contractor competencies.
- Digital contractor documentation, sign‑ins, observations, and records.
- Workflows aligned with ISO 45001 Clause 8 requirements.
- Remote visibility of daily activity, enabling effective contractor support without reliance on paper‑based site files.
- Strong adoption driven by face‑to‑face onboarding and contractor awareness sessions.
Results
ISO 45001 Certification (2025)
Universal Homes successfully achieved ISO 45001 certification in 2025, using SiteConnect to manage contractor documentation and verify the implementation of safety controls.
Reduced Risk
- Stronger contractor prequalification and onboarding processes.
- Improved monitoring of daily contractor activity across all sites.
- Reduced risk of non‑compliance or unqualified workers entering site.
Significant Time Savings
- Remote access to contractor documentation and site data.
- Easier demonstration of induction evidence and site‑specific safety plans.
- Automated safety documentation and registers.
Cost Savings
- Reduced paper and printing costs
- Fewer hours spent chasing compliance
- More efficient allocation of Safety Team time
Higher Engagement & Better Behaviours
- Contractors and supervisors actively use SiteConnect to provide verified safety endorsements and compliance evidence
- Improved safety conformance supported by real-time visibility of site activity and contractor presence
- Behaviour-based safety performance can now be monitored and addressed through ongoing site activity data
Testimonial
“SiteConnect has given us realtime visibility across all sites and played a major role in helping us achieve ISO 45001. It’s easy for frontline teams and powerful for back-end administration, something most systems get wrong.”
— Tony Putter, Health & Safety Manager at Universal Homes
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