Incident reporting software that takes you from report to resolution

Incident reporting software is a digital tool that lets workers record workplace incidents, injuries and near misses the moment they happen, usually from a mobile app, instead of on paper forms. Good incident reporting software then handles what comes next: notifying the right managers, supporting investigations, assigning corrective actions and keeping a complete record for compliance. SiteConnect does all of this in one platform, so nothing gets lost between the incident and its resolution.

Yes, SiteConnect has a mobile app built specifically for reporting incidents on the go. Whether you're on-site or off, workers can quickly log an incident or near miss straight from their phone. It's as simple as tapping the "+" button, adding the details, and uploading any relevant photos or files. No paperwork, no delays, just instant visibility.

Compared to the old-school way of filling out forms or chasing paper trails, SiteConnect's digital platform is a massive upgrade. Incidents are reported in real-time, which means your team can respond faster, spot trends sooner, and take action before small issues become serious problems. It's not just about ticking boxes, it's about creating a safer, more proactive safety culture.

Most likely, yes. SiteConnect is designed to work across a range of high-risk industries like construction, manufacturing, logistics, engineering, and property management. The platform is flexible and can be tailored to match the specific types of incidents and safety risks your team deals with on a daily basis.

Very easy. SiteConnect is built with field teams in mind, so the mobile app is intuitive and simple to navigate, even for those who aren't tech-savvy. There are helpful onboarding guides and training videos to get everyone up to speed quickly, and our support team is always there if you need a hand.

Not long at all. Once the app is installed, most teams can be up and running in no time. The setup process is straightforward, and we provide onboarding resources to help you get going smoothly. Whether you're rolling it out to a small crew or a national team, SiteConnect scales with your needs.

Yes. While notifications are submitted to your WHS regulator by the PCBU, SiteConnect makes sure they have everything they need to do it accurately and immediately, exactly as the WHS Act requires. Every incident record captures the who, what, where, when and how, plus photos and treatment details, the moment it happens. Records are stored digitally well beyond the five-year retention the WHS Act requires, so you're covered if your regulator ever comes knocking.

Absolutely, and they should. Near misses are the early warning system of workplace safety, and under the WHS Act some serious near misses count as dangerous incidents in their own right, even though no one was hurt. Because reporting one in SiteConnect takes a couple of minutes on a phone rather than a paper form, teams actually do it, which means you build the data to prevent the serious incident that was coming next.

Yes. Every incident in SiteConnect can generate corrective actions with an assigned owner and due date, so the follow-up doesn't die in someone's inbox. You can see at a glance which actions are open, overdue or complete across the whole business, and every closed action becomes part of the incident's permanent record, which is exactly what auditors and inspectors want to see.

Yes, in one click. SiteConnect pulls together everything attached to an incident, including photos, actions, risks, causes and investigation findings, into a single professional PDF. When an auditor, client or WHS inspector asks for your records, you can hand over complete, time-stamped documentation in seconds rather than digging through filing cabinets.

A solid incident report covers the date, time and exact location, the people involved and any witnesses, a factual description of what happened, the injury or damage and any treatment given, photos of the scene, and the immediate actions taken. SiteConnect's templates prompt for all of this at the point of reporting, so reports are complete and consistent whether they're filed by your safety manager or a first-week labourer.

Yes. Incident records often contain personal and medical information, so we take security seriously. SiteConnect handles data in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, with role-based access so sensitive details are only visible to the people who need them. You can review our security practices, policies and certifications in the SiteConnect Trust Centre.