Customer: CPL Group
Location: New Zealand (Global operations)
Industry: Manufacturing / Export (Acoustic Solutions)
Overview
A New Zealand-based manufacturer of acoustic solutions operates across global markets including Europe, the UK, US, Middle East and Australia. As the business expanded, so did the complexity of managing health and safety across teams, processes and compliance requirements.
With a growing workforce and increasing operational demands, the company needed a more flexible and scalable approach to safety management.
Objectives
The team needed a system that could:
- Adapt to their specific workflows and processes
- Enable team-wide participation in safety – not just admin-led
- Simplify compliance and documentation management
- Improve visibility and reporting across operations
- Support SiteWise accreditation and tender requirements
A noise-management system engineered by CPL Group to reduce sound levels, improve workplace comfort and support compliance across manufacturing and industrial facilities.
Solution
The company implemented SiteConnect’s flexible health & safety platform, replacing a basic, rigid system with one that could be customised to their needs.
Toolbox talks, SOPs, and forms were tailored to suit real workflows, while giving staff the ability to actively contribute – shifting safety from a top-down process to a shared responsibility.
Key features driving adoption included:
- Customisable forms and templates for toolbox talks and SOPs
- Geofence sign-ins to automate attendance and reduce manual input
- Digital inductions and document sharing for new staff
- Centralised documentation for compliance and audits
- Incident reporting and dashboards for better insights
Results
- SiteWise score improved from 78% (Green) to 94% (Gold)
- Significant reduction in admin time and paperwork
- Stronger team-wide engagement in safety processes
- Faster, easier compliance reporting and audits
- Improved visibility through dashboards and analytics
All documentation – from policies to incident investigations – is now stored in one place, making audits and prequalification submissions faster and more reliable.
Impact
Beyond compliance, the shift has strengthened safety culture across the business.
“It’s really easy to use – and not just for management. The whole team can get involved, which puts ownership back on everyone.”
“When new staff see the system, they recognise that we genuinely care about health and safety – not just ticking boxes.”
— Rachel Clayton, Administration Manager & H&S Lead
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